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Privacy Policy — Vilingo

Last updated: 05/04/2026

This Privacy Policy describes how Vilingo (“Vilingo,”"Vilingo Vietnamese Education," “we,”“us,” or “our”) collects, uses, and protects personal information when you use our website, mobile app, and related services (“Services”).

1. Information We Collect

We may collect the following categories of information:

Account Information

  • Parent first and last name

  • Parent email address

  • Password (encrypted)

  • Child’s display name (in -app only)

Usage Information

  • Lesson progress

  • Interactions with app features

  • Device type and general technical data

Optional Information

  • Email marketing preferences

  • Feedback or support messages

We do not collect sensitive personal information unless you voluntarily provide it.

2. How We Use Information

We use your information to:

  • create and manage accounts

  • provide language‑learning content

  • personalize lessons and track progress

  • communicate with you (only if you opt in)

  • maintain and improve the Services

  • comply with legal obligations

3. Legal Basis (if needed for international users)

We process personal data based on:

  • performance of a contract (your account)

  • your consent (email notifications)

  • legitimate interests (app improvement)

  • legal compliance

4. Sharing of Information

We may share information with:

  • hosting providers

  • analytics tools

  • customer support platforms

  • email delivery services

All third‑party providers are contractually required to protect your data.

We do not sell or rent personal information.

5. Children’s Privacy

Vilingo is intended for use by children under the supervision of a parent or guardian.

We comply with COPPA:

  • Parents create and manage accounts

  • Only minimal child information is collected

  • Parents may review or delete data at any time

6. Data Retention

We retain data only as long as necessary to provide the Services or comply with legal requirements. You may request deletion at any time.

7. Data Security

We use administrative, technical, and physical safeguards to protect personal information.

8. Your Rights

Depending on your location, you may have rights to:

  • access your data

  • correct inaccurate information

  • delete your data

  • withdraw consent

  • opt out of marketing communications

Contact us to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services means you accept the updated policy.

10. Contact

Vilingo LLC Email: Infro@Vilingo.fun